You can revoke your contract explanation within two weeks without giving reasons in writing (eg letter, fax, e-mail) or by returning the goods, unless you have acted in the exercise of your commercial or independent professional activity (orders by entrepreneurs). The period begins with receipt of the goods and a detailed instruction in writing. The revocation period is sufficient to send the revocation or the goods. The revocation must be sent to:

Befla, Eisenbahnstr. 62, 77871 Renchen


In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the performance received whole or in part, only in a deteriorated condition, you must pay us compensation for the value. This does not apply if the deterioration of the goods to their examination, as they would in a retail store, is due. In addition, you can avoid having to pay compensation by not using the goods as your property and avoid anything that could reduce its value. Transportable items are to be returned at our risk. Not parcel things are picked up. Obligations to reimburse payments must be made within 30 days after sending your cancellation.

You have to bear the costs of return if the delivered goods ordered and if the price of the item to be returned of not exceeding 40 euros or if you are at a higher price of the goods are not at the time of full payment or a contractually agreed part payment provided.

The withdrawal does not exist for

* Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable by nature for a return or spoil quickly or whose expiration date has passed,

* Audio or video recordings or software if the delivered data carriers have been unsealed by you,

* Newspapers, magazines and journals.

– End of withdrawal –