DomaincheckDomain Check

 

© www.tipps.1st-tec.de

Made in Germany

FAQ

Generally (4)

What forms of payment do you accept?

In addition to the “classic” payment methods prepayment by bank transfer, C.O.D. or credit card BEFLA also offers convenient online payment methods like PayPal or DIRECTebanking.com.

Here you´ll find a short overview of all available options

How long does it take until my account is set up?

Usually a few hours of receiving your order. Once your account is set up, you will receive a notification email with your access data.

What type of support is available to me as a customer?

In addition to email you can contact our support around the clock via live chat and Skype. Here you will find all kinds of our reach.

How can I cancel my contract?

We regret your decision to want to terminate the contract. Please fill out our cancellation form and send it to us. Please note that the cancellation takes effect only from the date confirmed by us by e-mail.

Domain (8)

How long is the contract term, when can I cancel?

The contract term for our tenders shall, unless otherwise agreed, at least 12 months (Domain and webspace). The contract may be terminated subject to a term of 30 days to the end of the month. The termination can be in the customer portal, Postal (registered) or make fax.

Domains are always settled for 12 or 24 months. Our webspace rates are billed monthly, quarterly, semi-annually or annually.

Of course you can always switch to another provider. From our site you incur no additional costs. However, a pro rata refund of costs in the current domain registration period is not possible. The cost of a domain formed in the device and then after the end of the registration period, again due again.

How can I transfer a domain to Befla?

You can easily move a domain to us. Depending on the extension (TLD) of the domain, the procedures differ but slightly.

Endings with Auth-Code:

.de, .eu, .com, .net, .org, .biz, .info, .cc, .ch, .mobi, .name, .me und .tv

If you want to move one of the aforementioned extensions (TLDs) to us, please fill out this form and send it by fax or e-mail.

Our fax number for Germany is: +49 30 610900 14587

Our fax number for Austria is: +43 1 8901315 18870

By mail, send the form to please whois@befla.net

These domains can be moved with a so-called auth code (also Authinfo, EPP Key, Key called domain). This is a password to prevent unauthorized persons terminate your domain and can move to another provider.

The auth code is available on request from your previous provider. If your current provider does not respond to your requests, please let us know. We will then share with the other steps. We can move each domain to us, even if the previous provider stops responding!

Once you have received your auth code, please forward this please just send an email to us. We derive the transfer then promptly for you.

Important: Domains ending with .com, .net and .org there is a 60 day period and transfer the domain.

What does this mean for you? Been each time a domain has been updated, moved is you have to wait 60 days to a domain can be moved to another provider. If you have received at this time a AuthCode, this will most likely be invalid at the end of the period. Please can then send your provider a new AuthCode.

All domain extensions that need to be moved with a AuthCode:

.aero, .ag, .asia, .bz, .biz, .cat, .cc, .cd, .ch, .cn, .com, .cx, .cz, .de, .eu, .fr, .gd, .gs, .hk, .hn, .li, .in, .info, .jp, .la, .me, .mobi, .ms, .name, .net, .nl, .org, .pl, .sc, .se, .tc, .tel, .tk, .travel, .tv, .tw, .us, .vc, .vg

Domains with other extensions:

In domains that can not be moved by auth code to us, we need a so-called KK – application for a relocation of the domain. The KK – Application can be found here.

Please send completed and signed application to your existing provider and us – the KK.

Our fax number for Germany is: +49 30 610900 14587

Our fax number for Austria is: +43 1 8901315 18870

By mail, send the form to please whois@befla.net

Once we the KK – have received request from you, we derive the transfer will be a first for you.

Please note the following when all extensions:

  • You will be informed of all operations of us by e-mail, for example, if the transfer was successful
  • After successful transfer, it can take up to 24 hours for the domain points to our server systems worldwide
  • Wir können nur die Domain für den Kunden transferieren. Für die Inhalte ist der Kunde selbst verantwortlich.

How long does it take before my domain is set up?

Usually a few hours of receiving your order. Once your domain is set up, you will receive a notification by email.

Please note that registering a domain only after receipt of the first payment. After registration, it can take up to 24 hours of life before the domain is fully accessible.

The registration of foreign domains (such as .at) can partially take a little longer (about 48 hours).

How can I cancel a domain?

An additional domain, ie a domain which you have paid for a year with us, you can always cancel free of charge at the end of the term.

Including a domain, ie a domain which is included free with your plan, you can only terminate with immediate effect, as a Including domain has no own life. Normally Including the place would expire by the deletion. However, we do offer that we indemnify the included space for future domains. For this we charge 9,95 €. You can assign a new free domain the place again.

To make delete a domain, please return this form completed and signed to us.

Our fax number for Germany is: +49 30 610900 14587
Our fax number for Austria is: +43 1 8901315 18870
By mail, send the form to please whois@befla.net

(Deutsch) Was ist ein CSR und wie kann ich es erstellen?

Sorry, this entry is only available in German.

Webhosting (7)

How long is the contract term, when can I cancel?

The contract term for our tenders shall, unless otherwise agreed, at least 12 months (Domain and webspace). The contract may be terminated subject to a term of 30 days to the end of the month. The termination can be in the customer portal, Postal (registered) or make fax.

Domains are always settled for 12 or 24 months. Our webspace rates are billed monthly, quarterly, semi-annually or annually.

Of course you can always switch to another provider. From our site you incur no additional costs. However, a pro rata refund of costs in the current domain registration period is not possible. The cost of a domain formed in the device and then after the end of the registration period, again due again.

How long does it take until my webspace account set up?

Usually a few hours of receiving your order. If your web space is set up account, you will receive a notification e-mail with your access data. You can then immediately begin to upload your pages and data on the server.

Please note that registering a domain only after receipt of the first payment. After registration, it can take up to 24 hours of life before the domain is fully accessible.

The registration of foreign domains (such as .at) can partially take a little longer (about 48 hours).

What is FTP and how do I use FTP?

The file transfer protocol (FTP) is a type of connection that you can connect your local PC to your web space to upload data up or down.

You can connect to the server, for example, using an FTP program (eg Filezilla or WS FTP Pro) and can then easily book your data (Website, images, scripts, etc.) up to the webspace upload.

Can I login from the road via FTP?

Yes, you can access it any time with our WebFTP to your webspace and upload files.

How can I log in via FTP?

To log in via FTP one, you need 4 Details:

Server / host, username, password and port (you can also empty).

This information can be found in your customer menu.

Can I edit my own php.ini?

Yes, you can, from our Webhosting Profi, your own php.ini edit easily and in real time and change. You can adjust all the settings in the php.ini itself. For example: safe_mode, register_globals, display_errors, etc. Please enter only the options that you want to change. Everything you do not specify here is populated with the default values​​.

NOTE: “change” After clicking on your Apache starts once again. This your site is not reachable for a few seconds.

Where can I find information about my visitors?

To see how many visitors came to your website and what calls you have made​​, we ask you depending on your plan up to two statistical tools available: Webalizer and AWStats

Email (5)

What types of e-mail addresses are there?

There are two ways to set up an e-mail address. You can either set up an e-mail address with forwarding to an external email address (eg at gmx.de or web.de) or sending an e-mail address with a mailbox, so the mail is stored with us.


E-mail address with forwarding:

An e-mail address with forwarding does not have a mailbox and can not be accessed with us. We derive the incoming e-mails just to an existing e-mail address on that you can get it quite normal as before.

E-mail address with mailbox:

In this variant should be directed to a post office box for your e-mail address. A mailbox can be thought of as a mailbox. The e-mail address would be the name tag that you attach to the mailbox in the case. You can also manage multiple e-mail addresses to a mailbox. In your email program, you can then enter the mailbox and retrieve. You can get our mailboxes by POP3 and IMAP.

Of course you can also combine both variants with each other. So you can also set up an email address at which the incoming mails are forwarded both externally, as are also stored internally in the mailbox.

How to add an mail account in outlook?

  1. On the Tools menu, click E-mail Accounts.
  2. Select Add a new e-mail account, and then click Next.
  3. Select the e-mail server used for your account, and then click Next.

 Note   If you are setting up an MSN e-mail account, click POP3 for MSN Internet Access version 5.3 or earlier, for MSN Explorer, click HTTP.

  1. In the appropriate boxes, type the information given to you by your Internet service provider (ISP) or administrator.

 Notes 

  • If you are using an MSN account, we recommend that you use the Outlook Connector for MSN, which provides more reliable access to your e-mail messages, as well as your calendar, contacts, tasks, and notes attached to your account.
  • Unless your ISP has indicated that your service uses Secure Password Authentication (SPA), do not select the Log on using Secure Password Authentication (SPA) check box.
  • Unless specified by your ISP, all server and address entries are typed in lowercase letters. Some ISPs require a combination of lowercase and uppercase letters for passwords to add further security. For example, passWorD. Check with your ISP to see if it requires a case-sensitive password.

Use strong passwords that combine uppercase and lowercase letters, numbers, and symbols. Weak passwords don’t mix these elements. Strong password: Y6dh!et5. Weak password: House27. Passwords should be 8 or more characters in length. A pass phrase that uses 14 or more characters is better. For more information, see Help protect your personal information with strong passwords.

It is critical that you remember your password. If you forget your password, Microsoft cannot retrieve it. Store the passwords that you write down in a secure place away from the information that they help protect.

  • You have the option of having Outlook remember your password by typing it in the Password box and selecting the Remember password check box. While this means that you won’t have to type in your password each time you access the account, it also means that the account is vulnerable to anyone who has access to your computer.
  1. Do any of the following:
    • If you are adding a Microsoft Exchange Server account, click Check Names to verify that the server recognizes your name. The name and server you entered should become underlined. Be sure your computer is connected to your network. If your name does not become underlined, contact your administrator.
    • If you are adding a POP3 server account, click Test Account Settings to verify that your account is working. If there is missing or incorrect information, such as your password, you will be prompted to supply or correct it. Be sure your computer is connected to the Internet.
  2. If you want to configure additional settings, such as how you want your computer to connect to your e-mail server, click More Settings. Otherwise, click Next.
  3. Click Finish.

How to add an mail account in Thunderbird?

Download Thunderbird from here

When you are configuring an email account, Thunderbird will often be able to do most of the configuration automatically. However, you will need to manually configure your account if your email provider is not listed in Thunderbird’s automatic configuration database, or if you have a non-standard email configuration. This page will show you the basic settings you need to send and receive emails.

To manually configure an account, you will need to have the following details which can be supplied by your email provider.

  • incoming mail server and port (for example, “pop.example.com” and port 110 or “imap.example.com” and port 143)
  • outgoing mail server and port (for example, “smtp.example.com” and port 25)
  • security setting for the connection with the server (for example, “STARTTLS” or “SSL/TLS” and whether or not to use secure authentication)

First, open the Account Settings (Tools | Account Settings). Each email or newsgroup account that has already been configured is listed on the left side of the Account Settings dialog. These accounts correspond to the top-level folders displayed in the “All Folders” list.

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Click the Account Actions button and select Add Mail Account.

Enter your email account details and press Continue. Thunderbird will try to determine your account settings based on the domain portion of your email address (that is, the portion after the “@” symbol). Press the Stop button to abort the lookup, then edit the server names, port and IMAP/POP, and then press Manual Configuration to manually set up the the account. Note that it’s important that you set server names, port and IMAP/POP before clicking Manual Config. (Alternatively, you can allow the lookup to gather default account details and then manually change the settings later.)

Configure the outgoing server

Multiple email accounts can use the same outgoing SMTP server. Therefore, SMTP servers are created separately from email accounts. In the Account Settings dialog, in the left pane, select Outgoing Server (SMTP) from the bottom of the list. There may be an entry in the resulting list that was created when you entered your account details. Either edit that entry or add a new entry.

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As another example, a Gmail account is configured as follows:

  • Server Name: smtp.gmail.com
  • Port: 587
  • Use name and Password: checked
  • User Name: your gmail userid without “@gmail.com” extension (for example, if you email address is brian@gmail.com, then your user name is “brian”). If you are using Google Apps for Domains, use your entire address (for example, “billsmith@yourdomain.com”).
  • Connection Security: STARTTLS

After saving the information about the new outgoing server, select your new email account from the list. In the Outgoing Server (SMTP) field, select the SMTP server from the drop-down list. Other items on the page were automatically created when you entered the account details – alter and extend as necessary.

Click on the Server Settings option under your new account. Make sure the entries in the following fields correspond to the settings given to you by your email provider:

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After saving these changes you should be able to send and receive emails. Other aspects of account configuration are optional and self-explanatory.

Signatures with Thunderbird

Signatures are created in Thunderbird’s Account Settings interface. Click Tools | Account Settings, and then, in the left panel, select the account for which you want to create a signature.

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If you have multiple email accounts, you must configure signatures separately for each account.

Plain-text signatures

To configure a plain-text signature, enter the text you want to append to each outgoing message in the Signature text field. Plain text signatures work with messages formatted both in HTML and in text.

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…results in…
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HTML signatures

To use HTML formatting in your signature, check Use HTML and format the Signature text with the desired HTML mark-up. If you send messages in text (rather than HTML) format, text characters will be substituted for the HTML markup.

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…results in…
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Signatures stored in files

Alternatively, you can upload a file that contains your signature. Check Attach the signature from a file instead and then click Choose… to select the file. The file can contain either plain or HTML-formatted text. If you have an HTML-formatted signature, the message recipient must be able to view HTML-formatted messages in their email program. If they have disabled this ability, the signature will be rendered in text format and images will not be displayed.

One way to create a signature file is by using the Thunderbird composer. As an example, create a new HTML-formatted message in Thunderbird (File | New | Message). Make sure that the formatting toolbar is displayed.

HtmlToolbar

(If it is not displayed, you are composing a message formatted in text, not HTML. To change to HTML, select Options | Delivery Format | Rich Text (HTML) Only.)

  1. Compose and format your signature as desired. Note that numerous formatting functions are available from the Insert and Format menus.

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  1. Click File | Save As | File. Make sure “HTML files” is selected, and then specify a file name and click Save.
  2. Close the message window and discard the message without saving.
  3. Open the Account Settings and select the email account in the panel on the left.
  4. Check Attach the signature from a file, click Choose and navigate to the file you created.

Including image files in signatures

To include an image file from your local computer in a signature, follow the steps above to create an HTML signature. When you are composing the signature contents, though, use the Insert | Image menu option to specify the desired image.

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In addition to selecting the image file, use this dialog to configure other aspects of the image, such as the size, a URL link, its position with regards to the text, etc.

You can also specify an image located on a web server as part of your attachment. Simply specify the image URL in the field where you would otherwise specify the file name. If you check “Attach this image to the message” the image will be included as an attachment. If you do not attach the image, message recipients must have an internet connection to view the image. Also, keep in mind that for security reasons many people configure their email programs to block remote content, which would prevent the image from displaying unless it was attached to the message.

Using vCards

vCard is a file format standard for electronic business cards. vCards can contain name and address information, phone numbers, e-mail addresses, URLs, logos, photographs, etc. If an incoming message has a vCard as an attachment, Thunderbird displays the vCard contents as a signature. Thunderbird can be configured to attach your vCard to outgoing messages (either automatically or on a per-message basis). See How to use a Virtual Card (vCard) for instructions.

Signature position

When you are replying to messages, by default your signature will appear beneath the quoted text at the end of the message. To change this behavior, select Tools | Account Settings | <account name> | Composition & Addressing. Change the reply style to “Start my reply above the quote”. Next, change the setting for “and place my signature” to “below my reply (above the quote)”.

This setting can be configured for each account and for each identity.

Can I check my emails while on the go via webmail?

Yes, you can access through our webmail e-mails anytime. The login is done under http://webmail.befla.net. As username use your e-mail address.